Genio - Notice history

All systems operational

100% - uptime

Login - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Event Uploading / Downloading - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Event Sharing / Send A Copy / Collections - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Tasks - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Single Sign On - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

API Services - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 99.90%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Genio Present - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026
Operational

Genio Courses - Operational

100% - uptime
Jan 2026 · 99.99%Feb · 99.97%Mar · 99.99%

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Jan 2026
Feb 2026
Mar 2026

Third Party: Live Captions - Operational

Third Party: Voice Transcription - Operational

Third Party: PowerPoint to PDF Conversion - Operational

Third Party: Quiz Me - Operational

Third Party: Image Search - Operational

Third Party: URL Previews - Operational

Third Party: Direct to Consumer Billing & Subscriptions - Operational

Third Party: Scribble - Operational

Notice history

Mar 2026

Genio - Note Taking Courses third party incident has been resoolved
  • Resolved
    Resolved

    Our third party for Genio Courses has resolved the incident and the service is now available again.

  • Investigating
    Investigating

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

Feb 2026

Genio Admin - Backend availability is down
  • Resolved
    Resolved
    API Services is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    API Services is down at the moment. This incident was automatically created by Instatus monitoring.
Genio Notes - Backend Uptime is down
  • Resolved
    Resolved
    API Services is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    API Services is down at the moment. This incident was automatically created by Instatus monitoring.
Genio - Note Taking Courses is down
  • Resolved
    Resolved

    Our third party for Genio Courses has resolved the incident and the service is now available again.

  • Investigating
    Investigating

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

Genio - Note Taking Courses is down
  • Resolved
    Resolved

    Our third party for Genio Courses has resolved the incident and the service is now available again.

  • Investigating
    Investigating

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

Jan 2026

Slow transcription responses
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our backlog of transcripts is now clearing, and we estimate it will be cleared within the next hour.

  • Update
    Update

    We're seeing that transcriptions are being returned but a lot slower than usual. We're continuing to work with our third-party supplier to identify a fix.

  • Identified
    Identified

    We're aware that some users are currently experiencing an issue with transcriptions of their events. We're seeing slow responses from a third-party supplier. As a result your transcripts may take longer than usual to be returned. Our Engineers are actively investigating the issue with our third party supplier.

Genio - Note Taking Courses is down
  • Resolved
    Resolved

    Our third party for Genio Courses has resolved the incident and the service is now available again.

  • Investigating
    Investigating

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

Jan 2026 to Mar 2026

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