Genio - Purchasing and renewals of individual subscriptions – Maintenance details

All systems operational

Purchasing and renewals of individual subscriptions

Completed
Scheduled for October 07, 2024 at 8:45 AM – 1:30 PM

Affects

Third Parties

Under maintenance from 8:45 AM to 1:30 PM

Third Party: Direct to Consumer Billing & Subscriptions

Under maintenance from 8:45 AM to 1:30 PM

Updates
  • Completed
    October 07, 2024 at 1:30 PM
    Completed
    October 07, 2024 at 1:30 PM
    Maintenance has completed successfully
  • In progress
    October 07, 2024 at 8:45 AM
    In progress
    October 07, 2024 at 8:45 AM
    Maintenance is now in progress
  • Planned
    October 07, 2024 at 8:45 AM
    Planned
    October 07, 2024 at 8:45 AM

    Glean individual payment sites will be unavailable on Monday, October 7th from 9:45 am to 2:30 pm for a scheduled upgrade. Users will not be able to purchase new plans or resubscribe during this time